Betting is meant to be enjoyable entertainment. At 99abb, we provide the tools, information and support resources you need to keep it that way — for every user across Pakistan.
Responsible gambling is not a checkbox at 99abb — it is built into every layer of the platform. These six commitments define how we approach player wellbeing every single day.
The 99abb platform is strictly restricted to users aged 18 or older — or the higher minimum age required by the applicable operator or license jurisdiction. Age verification is part of our mandatory KYC process and is enforced without exception.
If you feel you need a break, our self-exclusion feature lets you block access to your account for a defined period — from 24 hours to permanent closure. Self-exclusion requests are processed promptly and honoured throughout the full duration you set.
Set daily, weekly or monthly limits on deposits and losses directly from your account settings. Limits take effect immediately when reduced. Increases to limits are subject to a cooling-off period, giving you time to reconsider before more funds become accessible.
Losing track of time is one of the most common patterns in problematic gambling. You can set maximum session durations so the platform alerts you — or logs you out automatically — when your chosen time limit is reached during any single session.
Regular reality-check pop-ups remind you how long you have been playing and how much you have wagered during a session. These prompts are designed to break the immersive flow of betting and give you a clear, factual snapshot of your activity at regular intervals.
Our responsible gambling support team is reachable around the clock. Whether you have a question about a limit, want to activate self-exclusion or simply need someone to talk to, you can reach us at [email protected] — in English, with Urdu assistance available where possible.
Gambling is not a reliable way to make money. All outcomes — whether on Pakistan cricket markets, PSL/T20 betting, ICC tournament odds, live casino tables or slot reels — are determined by chance. House edges and variance mean that, over time, the expected outcome for any player is a financial loss. Please treat wagering as paid entertainment, not as income or investment.
Online gambling may be restricted or prohibited in Pakistan under the Prevention of Gambling Act, 1977 and related provincial legislation. 99abb does not claim that gambling is licensed, regulated or endorsed by the Government of Pakistan, the PTA, the State Bank of Pakistan, or any other Pakistani authority. This page does not constitute legal advice. You are solely responsible for understanding and complying with the laws applicable in your jurisdiction.
Healthy gambling looks like this: You set a fixed PKR budget before you start. You treat any winnings as a bonus, not an expectation. You stop when you reach your budget or time limit — whichever comes first. You never chase losses. You can walk away and not think about it until next time.
Every registered 99abb user has access to a suite of account-level protection tools. These can be activated at any time from your account dashboard — no waiting period, no approval required for protective actions. The steps below outline how to put them to work.
Navigate to your account dashboard and select the "Responsible Gambling" or "Player Protection" section. This is the control centre for all safety tools available to your account.
Select from deposit limits, loss limits, session time limits, reality-check intervals, cooling-off periods or self-exclusion. Each tool has a clear description of what it does and how quickly it takes effect.
Enter the PKR amount or time duration that works for your budget and lifestyle. For deposit and loss limits, you can choose daily, weekly or monthly thresholds. Reductions take effect immediately; increases require a mandatory waiting period.
Review your settings and confirm. You will receive an email confirmation to your registered address. The protection tool is now active and will be enforced automatically — no further action required on your part.
If you have any difficulty activating a tool, want to escalate to full self-exclusion, or need guidance on which option suits your situation, contact our team directly at [email protected]. We will respond within 48 business hours for general queries and as a priority for self-exclusion requests.
Self-exclusion is the most powerful protection tool available. Once activated, it blocks your access to the platform entirely for the duration you choose — no exceptions and no early reversals.
24 hours to 7 days. Useful when you feel a session has gone on too long and you want a quick reset without a formal exclusion on record.
1 month to 6 months. Recommended when you recognise that gambling has become more frequent than you intended and you need structured distance.
6 months to 5 years. For users who have identified a problematic pattern and want a firm, long-term barrier between themselves and the platform.
Your account is closed indefinitely. This option is irreversible. Your data is retained only as required by applicable law and our privacy obligations.
Self-exclusion at 99abb applies only to this platform. If you are concerned about problem gambling, we strongly encourage you to seek self-exclusion across all gambling platforms you use and to contact a recognised gambling support organisation. A list of support resources is available further down this page.
Most people gamble without any issues — a PKR 500 bet on a PSL match or a quick spin during a lunch break is harmless entertainment for the vast majority of users. But for some individuals, gambling can escalate into a pattern that causes real harm to finances, relationships and mental wellbeing.
The questions on the right are based on widely used responsible gambling screening frameworks. They are not a clinical diagnosis — but if you answer "yes" to several of them, it may be worth speaking to a support organisation or activating one of the protection tools available in your account.
Consider activating a deposit or session limit today, or contacting our support team to discuss self-exclusion options. Speaking with a dedicated gambling support organisation is also strongly recommended.
If you feel that gambling is causing harm, you do not have to manage it alone. The organisations below provide confidential advice and support. These are independent resources — 99abb has no commercial relationship with any of them.
A fellowship of individuals who share their experience, strength and hope with each other to solve their common problem and help others recover from a gambling disorder. Chapters exist globally and meetings are available online for users in Rawalpindi, Faisalabad, Multan and beyond.
GamCare provides information, advice and support for anyone affected by problem gambling. Their online resources include self-assessment tools, a forum and a helpline accessible internationally. Particularly relevant for 99abb users who access the platform under a license that references GamCare.
Operated by Gordon Moody, Gambling Therapy offers free, practical advice and emotional support to problem gamblers and their friends and family worldwide. Live chat, email support and an online forum are available in multiple languages, including English.
BeGambleAware provides free information, support and counselling for people affected by problem gambling. Their resources include self-assessment tools and a dedicated support network widely recognised across international gambling license jurisdictions.
Our dedicated responsible gambling team is available around the clock via email at [email protected]. Mark your message "Responsible Gambling" so it reaches the right team immediately. English support is standard; Urdu assistance is available where possible.
All protection tools — deposit limits, loss limits, session limits, reality checks, cooling-off periods and self-exclusion — are available directly within your 99abb account dashboard at any time, with no prior approval required to activate protective measures.
Responsible gambling starts with awareness and the right tools. Visit the 99abb homepage to explore our full range of sports betting and casino content — always within the limits that work for you.